FAQS
Incase of any queries feel free to connect with us
How do I place an order?

Simply browse our collection, select your desired items, choose any applicable options such as size or color, and add them to your cart. When you're ready, proceed to checkout and follow the prompts to complete your purchase.

How can I check the status of my order?

Once your order has shipped, you will receive a confirmation email with tracking information. You may also log into your account to view your order history and status.

How can I stay up to date with the latest products and promotions?

At checkout, you can opt-in to receive our newsletter with the latest product launches and exclusive wholesale promotions. You may also sign up in the 'Newsletter' section in the footer of all pages.

Can I modify or cancel my order after it has been placed?

We begin processing orders as quickly as possible. If you need to make a change or cancel an order, please contact our customer service team immediately. While we will do our best to accommodate your request, changes cannot be guaranteed once processing has begun.

What payment methods do you accept?

We accept major credit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and other payment methods available at checkout.

How long does it take to process my order?

Orders are typically processed within 3-5 business days. For larger orders, processing times may vary, and our team will keep you informed.

How long will it take to receive my order?

Order processing typically takes 1–3 business days. Delivery times vary depending on your location and the shipping method selected at checkout.

Do you ship internationally?

Shipping availability varies by destination. Please proceed to checkout to see available shipping options for your location.

How can I track my order?

Once your order ships, you will receive a shipping confirmation email with tracking information.

What is your return policy?

We want you to be satisfied with your purchase. Eligible merchandise may be returned within 30 days of the delivery date for a refund or store credit, provided the items are unworn, unused, unwashed, and in their original condition with all tags attached.

Do I need authorization before returning an item?

Yes. All returns require a Return Merchandise Authorization (RMA) number issued by our customer service team.

To request an RMA, please contact customer service and provide:

Your order number
The item(s) you wish to return
The reason for the return

Returns received without a valid RMA number will not be accepted and may be refused or returned to the sender at the customer's expense. Original shipping costs are non-refundable.

Are any items non-returnable?

The following items are final sale and cannot be returned or exchanged:

Clearance or sale items marked as final sale
Gift cards
Worn, washed, altered, or damaged merchandise
Items returned without original tags attached

How long does it take to process a return?

Once your return is received and inspected, please allow 5–10 business days for processing. Refunds are issued to the original method of payment and may take additional time to appear on your statement depending on your financial institution.

Incase of any queries feel free to connect with us